Goals of Effective Crisis Prevention and Management

Workshop Schedule, Pricing and Registration

PURPOSE, PRINCIPLES AND GOALS

The greatest disservice a risk or safety management program can have for any organization is to devolve into a system that primarily focuses on the physical management of aggressive behavior.

The purpose of this training program is to facilitate insight, raise awareness, enhance skills, and ultimately certify professionals in a system of preventing and managing aggressive behavior.

The goal of the MindSet training curriculum is to set in motion a process of increased awareness, skill development, and appropriate parameters for individuals and organizations to eliminate the need for physical restraint or seclusion.

Principles are essential in shaping a culture where everyone is actively involved in preventing aggressive behavior. Guiding principles also serve as appropriate parameters for staff members before, during and after an aggressive act. A principle is defined as a rule or code of conduct. The principles introduced in this training program will be the cornerstones for establishing and maintaining a safe environment, both physically and emotionally, for everyone involved.

The MindSet Training Curriculum is structured around four guiding principles:

P romote Choice and Trust

A person in crisis can and will choose alternatives to aggressive behavior if given the opportunity.
Fear and a sense of powerlessness often fuel aggression.
Trust and opportunities for choice can counteract fear and the sense of powerlessness.

A void Power Struggles

Human emotions can "tip the scale" in a crisis situation.
Present yourself as an ally and assess your body language.
Get in your CAR (calm, aware, respectful) before, during, and after crisis situations.

S eek Pro-Action vs. Re-Action

Timing is essential in effectively managing a crisis situation.
Use good judgment in not under-reacting or over-reacting.
Both staff/teachers and consumers/students should develop specific pro-action strategies relative to creating a safe environment.

S et-up Everyone For Success

To achieve a "culture of prevention", everyone involved must establish and implement "customized strategies" for creating safe environments.
Consistency and teamwork are essential ingredients of a safe environment.
Consumers/students must be empowered to become their own risk managers.